Refund Policy
Last updated: 2026-06-25
1. Scope
This policy applies to the ECHOVO PRO monthly subscription.
2. Cancellation
You may schedule cancellation anytime in Sidebar Settings. PRO remains active until the end of the current 30-day billing period; no further charges occur after that.
3. Refund Principles
① As digital content, fees are generally non-refundable once PRO has been used after payment. ② Full or prorated refunds may be considered for payment errors, duplicate charges, or outages attributable to the Company. ③ More favorable consumer rights under applicable law prevail.
4. How to Request
Email the support address on the Business Info page with: - Account email - Payment date and method - Reason for refund We aim to respond within 3–5 business days.
5. Payment Provider Refunds
Approved refunds are processed through Toss Payments or PayPal and may take additional days depending on your bank or card issuer.